Shipping policy

Shipping Policy – Shadowz

At Shadowz, we are committed to delivering your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–3 hour after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Delivery times may vary depending on your location:

• Local Shipping: 3–5 business days

• Nationwide Shipping: 5–7 business days

Please note that unexpected delays may occur due to weather conditions, courier issues, or high demand periods.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

Incorrect Address

Please ensure your shipping details are correct. Shadowz is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time, please contact our support team. We will assist you in tracking and resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 24 hours of delivery with clear photos of the package and product so we can assist you promptly.

Contact Us

For any shipping-related inquiries, feel free to reach out to our support team at:
Email: shadowz1719@gmail.com
Phone: +92 3117279670

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Thank you for shopping with Shadowz.